Refund policy

Return & Refund Policy

At Mahmood Mart MM, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return eligible items within 14 days of delivery.

Returns

We accept returns within 14 days from the date you receive your order.

To be eligible for a return:

The item must be unused and in its original condition.
The item must be returned in its original packaging.
Proof of purchase or order number is required.

Free Return Shipping

We provide free return shipping for eligible returns. Contact our customer support team to initiate a return and receive return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no additional cost.