Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after they are placed. Orders are not processed or shipped on weekends or public holidays.

Shipping Locations

We currently ship across the United Arab Emirates (UAE).

Delivery Time

Estimated delivery times are:

UAE: 3–10 business days

Delivery times are estimates and may vary depending on your location, courier service, customs procedures, weather conditions, and other unforeseen circumstances.

Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on selected products or orders.

Order Tracking

When available, customers will receive tracking information by email or SMS after their order has been shipped.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible orders. Customers are required to provide accurate shipping information and be available to receive their orders.

Incorrect Address Information

Please ensure your shipping address and contact information are accurate. We are not responsible for delivery issues caused by incorrect or incomplete address details provided by customers.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery period, please contact us. We will work with the shipping carrier to investigate and resolve the issue.